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Senior Academic Advisor in Bengaluru (Job Vacancy)

CollegeDekho

Bengaluru

Executive

4.2 LPA Max.

Full-time

1 Vacancies

25 Applicants|Posted 21 Day(s) ago


Job Description

About Us: CollegeDekho.com is a disruptive technology education start-up offering both B2B and B2C solutions. The main offerings in the B2C model includes providing end-to-end admission solutions to students and the B2B model includes offering Digital Marketing Solutions (DMS) to clients. With over 35000+ colleges in its database, CollegeDekho.com is one of the most promising start-ups in India in 2015. CollegeDekho.com is a unique universities discovery platform, which connects education seekers with education providers, at the same time offering information about colleges, courses, entrance exam details, admission notifications, changes in exam pattern, scholarships and all related topics. Over the next 2 years, CollegeDekho plans to scale launch and scale a new student-oriented service verticals which is expected to contribute significantly to the growth of the organization. Who are we looking for: We are looking for smart & dynamic people, who are passionate about helping students realise their dreams by guiding them making judicious & informed decisions about their education & career. The successful applicant would thrive on a challenging role, & be a great advisor to both the students & their parents. We would like to invite people who have worked in or would like to work with progressive organizations, as part of a successful team to come & join us. If you think you would enjoy working in a fast paced, growth-oriented organization, you are the right person for us. Heres how your onboarding journey will look like:

Upon your joining, you will go through an intensive training program where you will be taught counselling skills, product knowledge, communication skills & about internal technical systems

This training will consist of New Hire Classroom Training + Nest OJT phases (youre expected to clear this training to hit the shopfloor)

If you arent able to clear the training the organization may decide to either redeploy or take action (as per the HR policy)

The period of training will vary from the process/product you get aligned with

You would then be assigned to your respective shopfloor team; with a buddy to help you get answers to your day-to-day questions

Once settled, you would be expected to counsel students over the phone, basis the knowledge & training imparted to you

Counselling will lead to forms filling for admission, & ultimately to admission in our partner colleges as per your assigned targets

You will also have direct access to the colleges SPOC as & when required & help in admission conversion process

You would be expected to maintain daily MIS on the calls & walk-ins (if any) Must have skills:

Excellent listening skills + Excellent communications skills (English & Hindi) & interpersonal skills, multilingual languages (where required)

BPO/contact centre background & sales experience

Comfortable with Daily

Weekly

Monthly sales targets

Should enjoy working in a core sale driven environment

Self-starter & ability to execute high velocity closures

Zero to 5 years of experience into telesales

Open to work in rotational weekly-off culture - 6 days working including Sundays

Open to work any shifts (early morning, late afternoon, nights

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