Posted 44 Day(s) ago
Key responsibilities:
1. Conduct tele-calling to assist customers in their loan application journey
2. Understand customers' financial needs and offer customized solutions
3. Update customer records and maintain accurate documentation of all interactions
4. Meet monthly targets for lead conversion and customer satisfaction goals
5. Collaborate with internal teams, such as sales and customer service, to resolve customer issues
6. Demonstrate strong communication and negotiation skills