Academic Counselor in Mumbai (Job Vacancy)

Company Name -SILICA (a division of Edit Systems Pvt Ltd)
URL -www.silica.co.in
About the Company- SILICA is a leading institute providing guidance and coaching for design entrance exams like NID, IIT-CEED, NIFT, NATA / JEE (B.Arch), ART (BFA) etc for admissions to
design programs at UG & PG level. Over the last 18 years, 15,000+ SILICA students
have got admission in top Design, Fashion, Architecture & Art colleges. In 2022-23,
SILICA is on course to enroll 3,500+ students at its 26 centers across 11 cities in India.
SILICA is headquartered in Mumbai but has centers in Pune, Delhi, Bangalore,
Ahmedabad, Nagpur, Nashik, Aurangabad, Indore, Lucknow, Kanpur.

Requisites

• Focused on achieving Targets
• Good English Communication Skills. 
• Knowledge of Excel / Google Sheets
• Good at working in a Team
• Strong focus on Customer Service
• Strong interest in providing guidance & counseling
• Ability to convince students and parents

Responsibilities - 

• Counsel enquiries to convert into admissions. 
• Provide detailed guidance about careers and courses to prospective enquiries
• Solve customer concerns / answer queries to convert into an admission.
• Make calls to enquiries and make them walk-in into the center
• Conduct counseling sessions on Zoom & Google Meet.
• Handle walk-ins and counsel them to convert into admissions (remove for WFH)
• Follow the counseling procedure for successful conversions
• Participate in marketing activities, wherever required.