Academic Operations Intern (Job Vacancy)

About Accredian:
Accredian is a fast growing edtech company that was started in 2018 by ISB MBAs. The company has so far served 18,000+ professionals working in almost 3000 companies. Accredian arms working professionals with next generation skills like Data Science, Digital Transformation, Business Management, Product management in partnership with top tier institutions like IITs, IIMs, XLRI and provides them a transformative learning experience to help them move up in their careers.

What you will do:
In this role, you will be working with the academic operations team of the company. Your day-to-day responsibilities will include

• Address student queries on emails, messages and calls promptly.
• Daily welcome calls to newly enrolled students and help them navigate through the systems.
• Planning batch calendars, faculty calendars and releasing these calendars to students and other stakeholders.
• Achieve monthly revenue targets from upselling and referrals from current students.
• Collect course feedback from students and pass on this feedback to the relevant faculty and head of department.
• Make faculty contracts, prepare invoices of billing
• Take end-to-end responsibility of student experience and ensure that their queries are resolved immediately
• Work with the marketing and sales team to ensure that the student is able to undergo the program smoothly

What all you need:

• Strong communication skills and strong mastery over written and verbal English
• Passion for education is a must.
• Should have demonstrated the ability to multi-task and should be able to work with great speed.
• Should have demonstrated experience of handling complex problems.

Stipend: INR 15,000
Duration: 6 months

What we offer:

• In addition to an outstanding work environment with rapid advancement potential, you get the opportunity to work with a super talented team of professionals from high pedigree backgrounds like ISB, BITS Pilani, NITs etc.
• Fast career growth.
• Opportunity to be a part of a super fast growing company.