Branch Operations Manager (Job Vacancy)

APPLICANTS WITHOUT STUDY ABROAD EXPERIENCE NEED NOT APPLY !

Responsibilities:

Program Development and Management:

• Develop and oversee study abroad programs in collaboration with academic departments, ensuring alignment with institutional goals and academic standards.
• Coordinate program logistics, including program itineraries, accommodation arrangements, transportation, and cultural activities.
• Manage program budgets, monitor expenses, and ensure cost-effectiveness while maintaining program quality.

Partnership Building:

• Establish and maintain partnerships with universities, colleges, and educational institutions worldwide to expand study abroad opportunities for students.
• Cultivate relationships with international partners, fostering collaboration and exchange opportunities.
• Negotiate agreements and contracts with partner institutions and service providers.

Student Advising and Support:

• Provide comprehensive pre-departure orientation and advising to students, covering topics such as academic planning, cultural adaptation, health and safety, and travel logistics.
• Serve as a primary point of contact for students during their study abroad experience, offering guidance, support, and assistance as needed.
• Address student concerns and emergencies promptly and effectively, collaborating with relevant stakeholders to ensure student well-being.

Marketing and Recruitment:

• Develop marketing strategies to promote study abroad programs and attract a diverse pool of applicants.
• Represent the institution at recruitment events, conferences, and fairs to engage with prospective students and partners.
• Create promotional materials, website content, and social media campaigns to enhance program visibility and outreach.

Data Management and Assessment:

• Maintain accurate records of program participants, activities, and outcomes.
• Collect feedback from students, faculty, and partners to assess program effectiveness and identify areas for improvement.
• Generate reports and analyze data to inform decision-making and strategic planning.

Qualifications:

• Bachelor's degree in international education, higher education administration, or related field (Master's degree preferred).
• Minimum of 5 years of experience in study abroad program management, preferably in a higher education setting.
• Demonstrated knowledge of best practices in international education, including risk management, cross-cultural communication, and student support services.
• Strong interpersonal skills with the ability to build relationships and collaborate effectively with diverse stakeholders.
• Excellent organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
• Proficiency in relevant software applications, such as Microsoft Office Suite, database management systems, and online collaboration tools.
• Willingness to travel domestically and internationally as required.

Job Type: Full-time, Onsite, Ernakulam & Wayanad