Our programs receive hundreds (sometimes thousands) of admission inquiries every month. As a member of the admissions team, your key activities include:
- Convert student inquiries and leads into successful admissions by providing personalized guidance and support throughout the application process.
- Counsel prospective students, apprising them of program features, pedagogy, curriculum, and any other relevant information.
- Clarify questions and concerns pertaining to course offerings, program selection, and career planning to assist students in making informed decisions.
- Collaborate with the marketing team, providing feedback to help drive traffic, generate leads, and optimize marketing strategies for maximum impact.
- Actively track and follow up on potential leads to ensure prompt communication and maximize conversion rates.
- Maintain accurate reports/data to track admissions data, and performance metrics, and provide regular updates to the Admissions Head.
- Stay up-to-date with admissions policies, procedures, and industry trends to provide accurate information.
- Representing the organization professionally and building rapport.
Must Haves
- 0-2 years of experience in consultative sales. (We are not too fussed about the number of years. Experience is simply a proxy for capability, which is what we really care for)
- Strong interpersonal skills with the ability to connect and engage with the candidates and other stakeholders.
- High levels of emotional intelligence, in particular empathy and listening ability
- Ability to impact and convince with speaking and writing skills
- Results focus: The drive to meet targets, follow up proactively, change course when needed and persevere in the face of obstacles.
- Ability to multitask while managing operations effectively with good attention to detail.
- Strong organizational and time management skills, with the ability to handle multiple tasks and meet deadlines.
- Strong communication skills in both English and Hindi, with the ability to deliver information effectively and persuasively
- Functional knowledge of Microsoft Office tools, including Word, Excel and PowerPoint