Caller in Hyderabad (Job Vacancy)

Company Description CT University is a UGC-approved institution located in Hyderabad, India. It has been ranked among the top 30 universities in the "PERFORMER" category for technical universities in the Atal Ranking of Institutions on Innovation Achievement (ARIIA) 2021. CT University is a student-centric, research-focused, and multidisciplinary university. It offers 350 courses in various expertise schools, including Humanities and Linguistics, Engineering and Technology, Law, Management Studies, Hotel Management, Airline & Tourism, Humanities & Physical Education and Sports Science, Pharmaceutical & Allied Medical Sciences, Design and Innovation, and Agriculture and Natural Sciences. Role Description This is a full-time on-site role in Hyderabad for a Tele Caller at CT University. The Tele Caller will be responsible for making outgoing calls to prospective students, providing information about the university and its courses, answering their queries, and maintaining accurate records of calls and interactions. The role requires excellent communication skills, persuasion abilities, and the ability to work in a target-driven environment. Qualifications • Excellent verbal communication skills • Strong interpersonal and persuasion skills • Good listening and problem-solving skills • Ability to work in a target-driven environment • Basic computer skills and familiarity with CRM systems • Previous experience in telemarketing or customer service is a plus • Fluency in multiple languages is a plus • Bachelor's degree in any field