Client Relationship Executive (Job Vacancy)
Hello Mentor
25 Applicants|Posted 1 Month ago
Job Description
Location: Basavanagudi, Bangalore (WFO)
Experience: 0-2 years
Qualification: Any Graduate
Languages: English & Kannada Mandatory (Multilanguage will be added advantage)
Shift: Day Shift
Interview & Job Type: Walk-in & Permanent work from Office
Responsibilities
Responding to clients inquiries related to entrance exams and colleges via email/ phone or face-to-face
Provide career and college entrance information and assistance to students, parents and coordinate day-to-day operations.
Helping Clients creating action plan for entrance exam and related college counselling process
Preparing, organizing and maintaining clients report and statistical summaries.
Co-ordinate and organize the activities of after sales to ensure client satisfaction.
Maintain contact with clients to obtain customer feedback regarding product/service quality
Assist clients in resolving issues and complaints concerning purchased products or services.
Oversee all post-sales services provided to clients to ensure customer satisfaction.
Maintain an up-to-date knowledge of job operations.
Contributes to team effort by accomplishing related results as needed.
Prioritizing, time management and organizational skills.
Ready to take up challenges on immediate effect and good dedication towards given task.
Requirements
Any Graduate.
0-2 Years of experience.
Outstanding Interpersonal, Assessment and Communication skills.
Proficiency in English.
Excellent Presentation skills.
Excellent Knowledge of Microsoft Office.
Fast learner and Self-motivated with a results-driven approach.
Strategic Leadership Ability.
Hands-on experience with CRM software is a plus.
Perks And Benefits
Indoor work environment
Paid Leaves
20 Government Holiday& 30 Annual Leaves
Leave Encashment
Flexible Working
Health insurance
PF
Additional Benefits
Laptop
Mobile
In case of any further query, please feel free to contact.
Thanks and Regards
Rachana R
HR-Executive
Phone No: 9742080600
Email-ID: rachana.r@mycareershapers.in
www.mycareershapers.in