Customer Relationship Executive (Job Vacancy)
Hello Mentor
25 Applicants|Posted 1 Month ago
Job Description
Urgent Hiring for Client Relationship Executive
Position: Client Relationship Executive
Location: Basavanagudi, Bangalore (WFO)
Experience: 0-2 years
Qualification: Any Graduate
Languages: English & Kannada Mandatory (Multilanguage will be added advantage)
Shift: Day Shift
Interview & Job Type: Walk-in & Permanent work from Office
Responsibilities
• Responding to clients inquiries related to entrance exams and colleges via email/ phone or face-to-face
• Provide career and college entrance information and assistance to students, parents and coordinate day-to-day operations.
• Helping Clients creating action plan for entrance exam and related college counselling process
• Preparing, organizing and maintaining clients report and statistical summaries.
• Co-ordinate and organize the activities of after sales to ensure client satisfaction.
• Maintain contact with clients to obtain customer feedback regarding product/service quality
• Assist clients in resolving issues and complaints concerning purchased products or services.
• Oversee all post-sales services provided to clients to ensure customer satisfaction.
• Maintain an up-to-date knowledge of job operations.
• Contributes to team effort by accomplishing related results as needed.
• Prioritizing, time management and organizational skills.
• Ready to take up challenges on immediate effect and good dedication towards given task.
Requirements
• Any Graduate.
• 0-2 Years of experience.
• Outstanding Interpersonal, Assessment and Communication skills.
• Proficiency in English.
• Excellent Presentation skills.
• Excellent Knowledge of Microsoft Office.
• Fast learner and Self-motivated with a results-driven approach.
• Strategic Leadership Ability.
• Hands-on experience with CRM software is a plus.
Perks And Benefits
• Indoor work environment
• Paid Leaves
• 20 Government Holiday& 30 Annual Leaves
• Leave Encashment
• Flexible Working
• Health insurance
• PF
Additional Benefits
• Laptop
• Mobile
In case of any further query, please feel free to contact.
Thanks and Regards
Gaganashree
HR-Executive
Phone No : 9886924446
Email- gaganashree@mycareershapers.in