Enterprise Resources Planning Administrator (Job Vacancy)

Role: ERP COORDINATOR - To provide quality assistance to Registrar Office and ensure student data integrity.

Key Performance Areas/Responsibilities:

KPA 1

• Course Management - Create, organize, and manage course content within the ERP system - Ensure courses are properly categorized, tagged, and accessible to students and instructors - Coordinate with faculty to upload course materials, assignments, and assessments - Monitor course activity and performance metrics to identify areas for improvement.

KPA 2

• Student Management - Manage student enrolment, profiles, and demographic data within the ERP system - Ensure accurate student records, including academic history, program details, and contact information - Facilitate student performance tracking by updating records with grades, attendance, and other relevant data.

KPA 3

• Gradebook Management - Maintain a centralized gradebook within the ERP system for easy access by instructors and students - Record and update student grades, assessment results, and historical data - Generate reports and analytics on student performance trends and outcomes.

KPA 4

• Stakeholder Feedback and Notification Management - Design and implement feedback forms within the ERP system for collecting stakeholder input - Analyze feedback data to identify areas for improvement in courses, programs, and services - Facilitate communication of feedback results to relevant stakeholders for action - Configure and manage email, messaging, and notification systems within the ERP platform - Ensure timely communication between students, faculty, and administrators - Customize notification settings based on user preferences and system requirements.

Competencies Required -

• Develop and maintain analytics dashboards within the ERP system to track engagement, progress, and performance metrics.
• Generate reports on student enrollment trends, course participation, and academic outcomes.
• Provide insights and recommendations based on data analysis to support decision-making.
• Customize ERP modules and functionalities to align with university requirements and workflows.
• Collaborate with stakeholders to gather customization requests and prioritize development efforts.
• Test and deploy customizations while ensuring system integrity and security.
• Coordinate with IQAC team to Implement new integrations to support ranking submissions, accreditation processes, and regulatory compliance.
• Monitor integration workflows and troubleshoot any issues or errors.
• Student Enrollment, Course Grid Management, Attendance, Exam Management, Financial Integration, Accreditation Database.
• Oversee student enrolment processes, including course registration, add/drop requests, and fee payment integration.
• Manage course scheduling and allocation of resources using the ERP system's course grid functionality.
• Monitor attendance records and facilitate exam scheduling and administration within the ERP platform.
• Integrate financial systems with ERP for tuition payments, scholarships, and budget tracking.
• Maintain accreditation database and ensure accurate data representation for reporting and compliance.
• Regularly update the ERP system with the list of active and inactive students based on enrolment status.
• Ensure accurate student records and access permissions for current and former students.
• Use ERP tools to communicate with students and faculty regarding issues, updates, and announcements.
• Provide support and training to users on ERP functionality and best practices.
• Collaborate with our internal ERP support team to address technical issues and ensure smooth operation of the ERP system.

Experience and Qualifications:

Must be extremely methodical and meticulous. Minimum of Bachelor’s degree Undergraduate qualification.

At least 5 years ERP administration experience, preferable in Higher Education