Inside Sales Executive for Coaching in Kolkata (Job Vacancy)

Roles and Responsibilities

• Ensuring process adherence related to admissions from point of enquiry to closing of admissions.
• Communicating with parents and students, receiving inbound calls and making outbound calls to potential customers and following up on leads.
• Understanding parent / student needs and identifying admission opportunities. 
• Answering parent / student's queries on phone and sending additional information per email.
• Keeping up with product and service information and updates. 
• Creating and maintaining a database of current and potential customers.
• Explaining and demonstrating features of products and services. 
• Staying informed about competing products and services. 

Desired Candidate Profile

• Graduates in any stream (1-3 years of experience) freshers may also apply
• Previous experience in an outbound call centre or a related sales position in the Education sector preferred.
• Proficiency in Microsoft Office and CRM software
• Excellent communication skills in English, Hindi, and Bengali is mandatory.
• Excellent phone and cold calling skills. 
• Must be open to work on weekends as Saturday and Sunday will be working days, a particular day in the weekdays will be fixed as week off day.