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This is a full-time on-site role for an Inside Sales Specialist. The Inside Sales Specialist will be responsible for lead generation, customer satisfaction, communication, and customer service. This role is located in Pune.
Qualifications
- Inside Sales and Lead Generation skills
- Customer Satisfaction and Communication skills
- Customer Service skills
- Strong verbal and written communication skills
- Good negotiation and problem-solving skills
- Ability to work in a fast-paced environment
- Bachelor's degree in Business Administration, Marketing, Sales, or related field
- You will serve as the first point of contact with potential customers.
- You need to understand customer needs and requirements and map the solution suitable to his/her needs.
- You need to develop and maintain positive relationships with customers, pre and post-sales
- You will be following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls and outbound calls.
- Proactively seek new sales opportunities via inbound and outbound calling and meet your revenue and admission targets.
- You will be solely responsible for achieving sales targets set by management.
- You will have to stay up to date with product knowledge to help your customer genuinely.
- You will collaborate with team members for follow-up and closures to meet your sales targets.
- Manage sales pipeline for current and next month.
Qualifications
- Inside Sales and admission closing skills
- Excellent Communication Skills
- Strong Customer Service Skills
- Ability to do sales closing via inside sales and calling.
- Strong problem-solving skills
- Bachelor's degree in business, Marketing or a related field is preferred but not mandatory.
- Experience in a similar role is preferred.