Jr. Associate - Course Coordinator in Mumbai (Job Vacancy)

Jr. Course Coordinator

Responsibilities And Duties

• Managing Google calendars for trainers
• Managing the LMS(Learning Management System)
• Monitor the progress of the course and provide feedback to teaching staff if required
• Student coordination via Calls, Emails, and WhatsApp
• Actively participate in the planning and development processes within the team
• Act as a communication channel between the relevant CO, the trainer teaching the course, and the team, informing them on course matters, especially dates, and timings
• Ensure that the course is being run in accordance with general departmental guidelines
• Responsible for making reports and presenting them to management
• Analyze feedback and statistical data and report on the course each week/month
• Follow up with necessary stakeholders via phone calls and other channels of communication
• Database management on NSDC portal

Requirements

Required Experience and Qualifications:

• Excellent written and spoken communication skills (English proficiency)
• Multi-tasker
• Should be well versed with Google Workspace (Sheets, Docs, GDS, etc.)
• Knowledge of the WA messenger, ZOOM, and automation email software (GMass, Mail Merge)
• Written and Verbal communication in the English language is a must

Mumbai Residents Only

Work timings : 10:15 am- 7:15 pm

Monday to Saturday

1 weekday off