Operations Analyst(Experience 1 to 2 Years) (Job Vacancy)

About Us:

Would you like to be part of an exciting, innovative, and high-growth startup from one of the largest and most well-respected business houses in the country - the Hero Group?

Hero Vired is a premium learning experience offering industry-relevant programs and world-class partnerships, to create the change-makers of tomorrow.

At Hero Vired, we believe everyone is made of big things. With the experience, knowledge, and expertise of the Hero Group, Hero Vired is on a mission to change the way we learn.

Hero Vired aims to give learners the knowledge, skills, and expertise through deeply engaged and holistic experiences, closely mapped with industry to empower them to transform their aspirations into reality. The focus will be on disrupting and reimagining university education & skilling for working professionals by offering high-impact online certification and degree programs.

The illustrious and renowned US$5 billion diversified Hero Group is a conglomerate of Indian companies with primary interests and operations in automotive manufacturing, financing, renewable energy, electronics manufacturing, and education. The Hero Group (BML Munjal family) companies include Hero MotoCorp, Hero FinCorp, Hero Future Energies, Rockman Industries, Hero Electronix, Hero Mindmine, and the BML Munjal University.

Job Title: Operations Analyst

Job Location: Delhi(Lado Sarai)

Experience: 1 to 2 years

Employment Time: Full Time

Work Type: Work from Office

Department: Learning Excellence - Operations Team

Skills & Experience:

• Good verbal and written communication skills.
• Competency in Microsoft Excel is a MUST. Should know basic excel functions like VLOOKUP, Macros, pivot tables, count if, sum if, dashboards etc
• Problem-solving skills and good aptitude for challenging situations
• Ability to hold meaningful conversations with other internal stakeholders.
• Basic knowledge of SQL (Good to have/ Not compulsory)
• Advanced knowledge of Excel possessing the ability to use spreadsheets, graphing, tables, calculations, and automation efficiently to process large quantities of data relevant to business tasks.

Role Definition:

• Complete ownership of all the Program Office Operations responsibilities around scheduling and delivery activities, including but not limited to, online session scheduling, batch calendars, maintaining student scores and other data, etc.
• Engagement with a variety of internal stakeholders.
• Consistent and thorough monitoring of participants’ performance using various program trackers & Data Analysis reports using Excel/PowerBI etc.
• Collaborate with learner relationship managers for successful batch outcomes
• Act as an Early Warning System for the Learning Relationship Managers to drive learner conversations.