Quality Analyst Internship in Gurgaon (Job Vacancy)

What will you do? • Monitoring calls for the counselors • Sharing feedback (1-0-1 & email) with counselors • Creating awareness & promoting a quality environment through huddles • Auditing the process of hygiene • Coaching & mentoring the associates to improve their performance • Participating in calibration sessions About Company: Internshala's mission is to equip every student with practical skills and exposure so that they can build their dream careers. Our e-learning platform, Internshala Trainings (https://trainings.internshala.com) is central to this mission. With our Trainings platform, we are driven towards bringing the most sought-after, in-demand skills to our students. Our trainings are tailor-made and packed with insightful, simple, and easy-to-understand video tutorials. They also provide hands-on practice with our quizzes, tests, and projects that help the students apply what they've learned. We dream of a world where students can learn anytime, anywhere, at an affordable price and can create a solid foundation for themselves to build on. We dream of a world where students can explore, learn, and grow. At Internshala Trainings, we are making this dream a reality, come join us!