Senior Counselor / Senior Admission Counselor (Job Vacancy)

Job Title: Senior Academic Counsellor / Senior Admission Counsellor/ Counsellor Locations: Noida and Chennai Responsibilities: • Utilize various channels such as phone calls, emails, social media, and networking events to generate leads and inquiries from prospective students. • Engage with prospective students to understand their educational goals, interests, and needs. • Provide information about academic programs, admission requirements, tuition fees, and financial aid options to prospective students. • Conduct sales consultations and follow-up interactions to address inquiries, overcome objections, and guide students through the enrollment process. • Use persuasion and negotiation techniques to convert inquiries into enrollments and meet or exceed sales targets. • Serve as a primary point of contact for prospective students, providing personalized support and guidance throughout the enrollment journey. • Provide excellent customer service to prospective students, ensuring a positive experience from initial inquiry to enrollment. • Address student inquiries and concerns promptly and professionally, demonstrating empathy and understanding. • Assist students with the application process, enrollment forms, and any documentation required for admission. • Prepare regular reports and updates on sales activities, pipeline status, and enrollment trends for management review. Qualifications: • Bachelor's degree in marketing, business administration, education, or related field. • Previous 2 years of experience in sales, customer service, academic advising, counseling, student services, or related area preferably in the education sector. • Strong communication and interpersonal skills, with the ability to build rapport and establish trust with prospective students. • Proficient in English language skills, including written and verbal communication, for effective engagement with prospective candidates. For Chennai Tamil is mandatory. • Sales-oriented mindset with a proven track record of meeting or exceeding sales targets. • Knowledge of educational programs, admission processes, and financial aid options. • Familiarity with CRM systems, sales tracking tools, and Microsoft Office Suite. • Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment. • Commitment to providing exceptional customer service and support to prospective students. You can send me your resume on omesha.johari@teamlease.com