Senior Counselor (Job Vacancy)

Job Description We are seeking a highly skilled and experienced Operational Manager to join our prestigious organization. As the Operational Manager, you will be responsible for overseeing and managing the day-to-day operations of our branches and ensuring its smooth functioning. This is a critically important position that requires strong leadership abilities, exceptional organizational skills, and a deep understanding of the overseas education industry. In this role, you will be responsible for coordinating and supervising various departments within the institution, including administrative services, student services, facilities management, and IT services. You will work closely with senior leadership to develop and implement operational policies and procedures to improve the efficiency and effectiveness of our organization. Roles and Responsibility: • Overall responsibility for taking enquiries, conversions and supervising the visas for allotted countries (CANADA). • · Meeting the sales targets allocated for the respective countries. • · Reporting to Country manager & V.P. for marketing activities/admin/HR, and Country Manager at HO for training etc. • · Following up self-database for allotted country/countries. • · Follow- up enquiries collected by marketing team to convert them into walk-ins for the respective countries. • · Following up for tuition fee drafts, incomplete documents with students and ensuring that applications and visas are processed on time. • · Assisting and participating in education fairs and events - ensuring conversions from the road show walk-in data. • · Participating in all in-house delegate visits, ensuring quality follow-ups to generate walk-ins and providing feedback to the training department post visit, school/college visits for all marketing activities. • · Supervising the documentation for your respective students and making SOP’s for visa, if required. • · Assisting and coordinating with admissions and visa team in HO for verifications and interview preparation (if required). • · Ensuring positive visa outcomes. • · Travel to other locations during events for training, road shows and sales support the other offices is mandatory as per requirement. • Manage and oversee all operational aspects of the institution, ensuring adherence to policies and procedures • Develop and implement strategies to improve operational efficiency and effectiveness • Coordinate and supervise all manager’s and teams to ensure smooth collaboration and communication • Provide leadership and guidance to department heads and staff • Oversee the allocation of resources and budget to achieve operational goals • Develop and implement technology solutions to enhance operational processes • Monitor and analyze key performance indicators to identify areas for improvement • • Collaborate with senior leadership to develop and implement strategic plans Requirement : • Looking for the candidate who have working experience in overseas education in Canada country • Candidate should have past experience in branch Handling • Graduation is required Regards, Dhritika HR Recruiter 7740054661 support5.hr@canamgroup.com