Senior Training Coordinator (Job Vacancy)
NovelVista Learning Solutions
25 Applicants|Posted 1 Month ago
Job Description
Summary: Work with internal stakeholders and clients to provide maintenance and support for sessions, facilities, instructors, emails, users to groups, and basic miscellaneous requests ensuring effective daily operations and accurate reporting for these subject-oriented task.
Skill and Experience required:
• Qualification: Any Graduate
• Experience: 1-2 years of experience in the Training coordination and support role is preferred but not mandatory
• Night shift experience is preferable.
Skills required to succeed in this role:
• Smart and energetic / active individual
• Excellent interpersonal and team skills; very patient, helpful, and collaborative
• Ability to juggle competing projects while maintaining vigilant attention to details
• Proven ability to manage many simultaneous projects to meet business goals and objectives
• Ability to coordinate with cross-functional teams to help all individuals and teams
• Strong written and verbal communication skills; able to deliver clear, concise information and direction to partners and internal teams
• Highly technology literate; quickly learns new applications and tools
• Proven ability to collaborate and build relationships with internal stakeholders – Ensure customer success •Proficiency in MS Office applications (Outlook, Word, Excel and PowerPoint) with a specific knowledge of Excel to manipulate data, create pivot tables, use formulas, etc
Roles and Responsibilities:
• Assist the management and manage the day-to-day operational activities
• Deliver excellent customer service
• Collaborate with other departments to fine-tune the training delivery.
Coordinating with the clients for the process of work & maintain accurate records.
• Build rapport with trainers and trainees, ensuring customer success and continuous engagement
• Organize, Monitor and Pilot the training sessions
• Blocking necessary venues and trainers for training batches – Domestic and International
• Check the logistics and arrange the logistics according to requirements – Domestic and International
Work Location: Baner, Pune
Employment Type: Full Time;
Night shifts- when International Trainings are ongoing - WFH
Day shift- when no international trainings are ongoing- WFO