Site Reliability Engineer - Azure (Job Vacancy)

UWorld is a worldwide leader in online test prep for college entrance, undergraduate, graduate, and professional licensing exams throughout the United States. Since 2003, over 2 million students have trusted us to help them prepare for high-stakes examinations.

We are seeking a highly skilled and experienced Site Reliability Engineer - Azure to join our dynamic team. As a site reliability engineer, you will play a critical role in designing, implementing, and maintaining the reliability, availability, and performance of our Azure-based infrastructure. You will be responsible for ensuring the smooth operation of our cloud-based systems and resolving any incidents or issues that may arise.

Responsibilities:

• Design, deploy, and manage Azure infrastructure components, including virtual networks, subnets, load balancers, and application gateways
• Implement and maintain monitoring systems for Azure resources, utilizing tools such as New Relic, Log Analytics Workspace, and other relevant monitoring solutions
• Perform incident management and troubleshooting, identifying and resolving issues to ensure maximum uptime and optimal performance
• Configure and manage networking components, including VPN gateways, DNS, and ExpressRoute connections
• Collaborate with cross-functional teams to implement security best practices and ensure the protection of our Azure resources
• Perform database administration tasks for both SQL and NoSQL databases, including performance tuning, backup and recovery, and data replication
• Collaborate with developers and other stakeholders to ensure efficient deployment and scaling of applications on Azure
• Stay up-to-date with the latest Azure features, services, and best practices and evaluate their potential impact on our infrastructure and operations
• Document processes, procedures, and configurations to ensure knowledge transfer and maintain a reliable knowledge base

Requirements:

• Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience)
• Minimum of 5 years of experience in IT operations or system administration, with at least 3 years of hands-on experience specifically in Azure infrastructure management
• Strong knowledge of Azure services, including IIS, Front Door, application gateways, and virtual machine management (including snapshots)
• Proficiency in incident management and troubleshooting in Azure environments
• Experience with load balancers and network configurations in Azure
• Familiarity with monitoring tools such as New Relic, Log Analytics Workspace, and other relevant monitoring solutions
• Deep understanding of networking concepts and protocols, including VPNs, DNS, ExpressRoute, and virtual networks
• Strong understanding of cloud security principles and best practices for securing Azure resources
• Experience in managing and optimizing both SQL and NoSQL databases in Azure
• Excellent problem-solving and analytical skills, with the ability to quickly diagnose and resolve complex technical issues
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams

Preferred Qualifications:

• Azure certifications, such as Azure Solutions Architect Expert or Azure Administrator Associate
• Experience with automation and configuration management tools such as Azure DevOps, Terraform, or PowerShell

Soft Skills:

• Working proficiency and communication skills in verbal and written English
• Excellent attention to detail and organization skills and ability to articulate ideas clearly and concisely
• Ability to work effectively within a changing environment that is going through high growth
• Exceptional follow-through, personal drive, and ability to understand direction and feedback