Support Services Officer (Job Vacancy)
Waliku
25 Applicants|Posted 3 Weeks ago
Job Description
Waliku is a Save the Children technology team that provides bespoke solutions for digital data capture and analytics on learner education and well-being. Since inception in 2016, Waliku has grown from a proof-of-concept study and pilot to supporting Save the Children projects in multiple sites globally. At Waliku we provide technology for development (T4D) solutions, which include a suite of digital tools[1], analytics, an accompanying implementation toolkit and value-added services. In doing so, we expect projects and particularly educators, be it in formal or non-formal schooling, can recognize and address gaps in learner attendance, education progression, health and well-being in a timely manner.
End users of our tools could be project office staff, frontline workers, or counterparts in the community- district education officers, school supervisors, school principals / administrators, teachers, community educators, parents and caregivers. In connecting various stakeholders digitally, we also facilitate communication and coordination between them to meet children’s right to education, well-being and achieving their fullest potential.
[1] These may be home-grown Waliku, or third-party tools.
RESPONSIBILITIES
The Waliku team is seeking a Support Services Officer to support the team with respect to Finance, HR and Administration activities
1. Processing financial transactions
• Raise invoices for all the projects when payments are due
• Maintain a tracker for timely raising of invoices
• Coordinate with Waliku’s shared services partner (Asia regional office) for receipt of funds
• Support processing of payments to vendors and contractors by ensuring correctness of the invoices and providing the correct codes for booking
• Maintain a payment tracker to ensure costs are within budget for each project
• Coordinate with ARO HR and Finance and SC US Finance for timely disbursements of payments to vendors and contractors
• On a monthly cross-check manual records with transaction listing from SCI ARO and SCUS
2. Analysis and Reporting
• Generate monthly fund utilisation report
• Provide financial information for reporting to the grantors
• P&L BVA report on a monthly basis
• Establish monthly dashboards for KPI reporting and other relevant reports for Waliku
3. Budgeting and Costing
• Support the team lead to create annual budgets for the team and conduct relevant analyses, including forecasting income and expenses.
• Review the budget on a monthly basis and provide updates for any adjustments that may be needed
• Develop a robust costing model for each use case
• Support the team lead with business development in deriving the quotations for new potential projects, as well as maintaining an opportunity tracker and estimates of future incomes.
• Analyse BVA for each completed project
• Provide relevant data to the Team Lead in case costing assumptions need to be changed
4. Client Contracts
• Prepare initial draft of MOU / SLA for each new project
• Once the document is approved by both parties, coordinate with the signatories for their signatures
5. Recruitment and HR for Waliku Team
• Support the recruitment process
• Coordinate with ARO HR for timely finalisation of consultant contracts, keeping track of contract expiry and initiating renewals
• Identify relevant codes needed to be used for team member monthly invoices
• Coordinate with HR and Account Payables on ensuring timely payment
6. Management of Clockify and timesheets
• Maintain the Clockify system that is used to track the time spent by team members
• Analyse the data on a regular basis and refine the costing model whenever necessary. This includes analyses of Waliku time-effort reporting versus time allocated on individual projects
• Maintain and track leave records
7. Administrative Tasks
• Assist with any travel related booking that may be needed
• Assist with any meeting planning that may be needed
• Assist with managing the team calendar as needed.
QUALIFICATIONS
Education, experience, skills and knowledge background
· Qualification or experience in accounting is a must
· Fluency in written and spoken English.
· Knowledge of Spanish, Arabic or other international language is a bonus
· Strong task management and organizational skills
Competencies:
· Understanding of financial statements
· Methodical with attention to detail
· Time management
· Advanced MS Excel skills
· Ability to understand needs of the management and deliver necessary reports
· Good team facilitator and member.
· A commitment to high quality of work and efficiency.
· Low resistance to change.
· Concern for detail.
• Interest and passion to develop knowledge and skills in the area of child rights