Team Lead (Job Vacancy)

We are seeking a dynamic and experienced Team Leader to manage our team of 15 Academic Mentors. The ideal candidate will be responsible for overseeing the delivery of high-quality academic support, driving student retention strategies, and ensuring the team’s alignment with our educational goals. This role demands a strategic thinker with strong leadership skills, a passion for education, and a commitment to enhancing student success. Key Responsibilities: • Team Leadership and Management: • Lead, mentor, and support a team of 15 Academic Mentors to achieve excellence in student support and guidance. • Conduct regular team meetings to review performance, discuss challenges, and strategize on improving student outcomes. • Implement a structured feedback system for chats and communication with students, ensuring mentors deliver constructive and impactful academic advice. • Planning and Implementation: • Develop strategies to boost student retention and engagement, analyzing performance data to inform approaches. • Work closely with mentors to implement retention strategies, tailoring interventions to student feedback and performance trends. • Performance Optimization: • Monitor team performance, providing regular feedback and coaching to ensure high-quality mentorship and student support. • Analyze student performance and retention data to identify trends, make informed decisions, and report on key metrics to stakeholders. • Utilize Excel and Google Sheets for efficient management of schedules, student data, and resource allocation. • Training and Development: • Identify training needs and organize sessions to enhance mentor skills, ensuring they are equipped to support diverse student needs. • Design and deliver comprehensive training programs for new mentors, focusing on pedagogical techniques, communication skills, and platform use. • Facilitate ongoing professional development for the mentor team, ensuring they remain at the forefront of educational trends. • Empathy and Communication: • Lead with empathy, understanding the challenges faced by both students and mentors, and fostering an environment of support and growth. • Ensure clear, effective communication within the team and with stakeholders, maintaining transparency and collaboration. • Problem-Solving and Decision-Making: • Employ a logical approach to address challenges, making informed decisions to resolve issues and improve team performance and student satisfaction. Qualifications: • Bachelor’s degree with 2 years of proven experience in leading and managing teams within the education sector. • Strong understanding of academic mentoring, student retention strategies, and online learning platforms. • Excellent communication and interpersonal skills, with a demonstrated capacity for empathy and understanding. • Analytical and strategic thinking skills, with a proficiency in data analysis and performance reporting. • Empathetic leader with a passion for education and student success. Why Join Vedantu? • Be part of an innovative and growing EdTech company with a mission to impact education globally. • Lead a team of dedicated professionals committed to making a difference in students' lives. • Enjoy a dynamic work environment with opportunities for professional development and growth. • Competitive salary and benefits package, reflective of your experience and contributions to our team's success. Apply only if you are ready to work from office (HSR Layout, Bangalore)