Tele-counselor (Job Vacancy)

Company Description Navalok Academy of Logistics & Supply Chain Management is the #1 Logistics Institute in Kerala, dedicated to offering quality education in Logistics & Supply Chain Management. With a team of experienced industry professionals and renowned academicians, Navalok Academy provides comprehensive education in logistics and supply chain. The academy aims to be the best logistics training institute and provide students with the best placements in the industry. Located in Kochi, Navalok Academy offers state-of-the-art facilities and a focus on industry-oriented education for those who wish to pursue a career in logistics and supply chain. Role Description This is a full-time on-site role for a Tele-counselor at Navalok Academy of Logistics & Supply Chain Management in Kochi. The Tele-counselor will be responsible for daily tasks such as counseling prospective students, providing information about the academy and its courses, guiding students in the admission process, conducting follow-ups, and maintaining student records. The Tele-counselor will ensure excellent customer service to students and assist them in making informed choices regarding their education. Qualifications • Proven experience in counseling or customer service • Excellent communication and interpersonal skills • Ability to build rapport with students and provide guidance • Strong organizational and time management skills • Knowledge of logistics and supply chain management is a plus • Fluency in English and any other local languages • Bachelor's degree in any field