Telecaller (Specializing in Tamil, Telugu, and Kannada) in Ahmedabad (Job Vacancy)

Job Description: Telecaller (Specializing in Tamil, Telugu, and Kannada)

Responsibilities:

1. Take inbound / outbound calls to prospective students who have shown interest in the university.
2. Provide information about academic programs, admission requirements, scholarships, and financial aid options.
3. Assist students in completing application forms and guide them through the enrolment process.
4. Answer inquiries regarding campus facilities, student services, extracurricular activities, and accommodation options.
5. Maintain accurate records of all interactions with prospective students in the university's database.
6. Follow up with students via telephone and email to address any additional questions or concerns they may have.
7. Collaborate with the admissions team to coordinate campus tours, information sessions, and other recruitment events.
8. Meet or exceed enrolment targets and quotas set by the university.
9. Stay updated on university policies, procedures, and academic offerings.
10. Participate in training sessions and professional development opportunities as required.

Requirements:

1. Fresher May can apply with Fluency in Tamil, Telugu, and Kannada languages (spoken Fluently).
2. Exceptional verbal communication and active listening skills.
3. Customer-oriented attitude with a passion for helping others achieve their educational goals.
4. Strong organizational skills and attention to detail.
5. Proficiency in using Microsoft Office applications and CRM software.
6. Previous experience in student recruitment, admissions, or customer service is preferred.