Telesales and Academic Counselors in Ernakulam (Job Vacancy)

• Academic Counsellor

Responsible for counseling and conversion of Leads (direct, walk-in, and referrals or Telecalling) into admission.

Providing exact information about the program, course/duration, and other relevant information to the client in a timely manner.

Interview students to understand their academic objectives and financial background to assist them in the selection of suitable colleges and courses.

Responsible for segregating and following up with the positive leads to ensure conversion.

Fulfilling monthly targets assigned by the organization and reporting the issue or challenges faced if there is any shortfall due to which there is a shortfall in the monthly targets.

Post-admission follow-up and coordination with the administrator till the final stage of the admission procedure.

Responsible for providing insight into the course being offered and asking the front office for visioning with the student & other branches or offices pertaining to course/admission.

Sharing creative ideas on prospective courses and universities engaged in International student admission as per the market with company management.

Maintaining accurate digital records about the counseled clients, the suggested courses, and the admission details of the registered clients in CRM software.

Will be responsible for planning & coordinating the campaign in coordination with BDM & Marketing team.

Assisting the general running of the office for smooth operations.

All activity reports are to be sent daily via Bitrix24 to the respective people.

Building a relationship of trust and respect with the students/job aspirants

Coordinating webinars/seminars and other promotional activities for student registration

Qualification: Bachelor's degree or above with minimum 2 years of experience as an educational Counsellor.