UCD Admissions and Recruitment Assistant in Gurgaon (Job Vacancy)

The UCD South Asia Global Centre in India has a pivotal role to play in assisting with the implementation of UCD Global’s international strategies and is an integral part of the International Office.

Job Description and Responsibilities:

1) Recruitment Activity

i. High School Engagement:

• Assisting with the development of a database of local and national high school contacts
• Assisting with developing a schedule of high school visits including UCD staff over the recruitment year
• Acting as a point of contact for all high school counsellor queries
• Circulating relevant information to high schools
• Assisting with building a database of high school qualifications

ii. University Engagement:

• Representing UCD at university fairs
• Assisting with coordinating visits of UCD staff to universities
• Aiding market intelligence on university qualifications and standards

iii. Agents:

• First point of contact for agent inquiries
• Assisting with agent training
• Assisting with organising FAM visits to UCD
• Participation in agent fairs
• Assisting with agent feedback, and focus groups to help improve UCD performance

iv. Admission:

• Process and analyse the applications of prospective students based on the standard admission policies of the University.
• Update student records in the systems used within University College Dublin.
• Monitor acceptance and deposit rates for assigned programs; create yield plans to ensure enrolment.

v. Education Fairs:

• Attendance and coordination of education fairs
• Materials and stands preparation
• Recording leads and follow up communications
• Reporting of fairs (attendance, quality, programme interest, competitor institutions attendance)

vi. Embassy/Industry Activity:

• Assisting with support for visa office in country
• Assisting with support for EI/IUA activity in country

vii. UCD Recruitment Missions:

• Assisting and supporting Country Manager in coordination of visits about logistics for visits, (flights, hotels, dates, attendees)
• Circulation of information packs to all delegates traveling
• Assisting coordination of itinerary for mission

2) Relationship Development:

Maintain a delivery of highly flexible, responsive, and effective customer service through Email, Phone, Skype communications with students/parents/alumni/agents/partner institutions/universities/colleges/government departments and offices.

3) Marketing Communications

• Distributing marketing materials and maintain in-country supply
• Social Media promotion – use all social media streams to promote recruitment activity and to provide pre departure connections between students
• Regular zoom, Google Hangout sessions with students and agents
• Feed images back from in-country events to Regional Team
• Supporting UCD promotional campaigns
• Video interviews with alumni

4) Reporting

• Assisting with data capture of recruitment activities (e.g. FAM trips, school visits)
• Contributing to the maintenance of accurate databases on student alumni and records of partnerships

5) Administrative support

• Assisting with the management of email and phone inquiries
• Provision of high-level customer service to all UCD partners/prospective students

6) Alumni Engagement

• Maintain and update the South Asian alumni and volunteer database.
• Promote UCD alumni networks and services via online social networking sites such as LinkedIn and Facebook, and to develop new ways of leveraging these methods of engagement.
• Collate, record and monitor alumni attendance in the events.
• Provide relevant information to the Country Manager in relation to alumni contributions in terms of time and expertise.

Desired profile of the candidate;

• Familiarity with marketing, student recruitment, university admission requirement for foreign institutes.
• Proven ability in relationship management and track record of delivery in a competitive environment
• Excellent presentation skills and high level of awareness of customer service
• Flexibility regarding working hours and a willingness to travel extensively
• Good standard of numeracy, effective IT skills and attention to detail
• Previous or current experience in educational agent’s office or with an international university.
• Familiarity with Ireland and willingness to gain knowledge of UCD programmes, processes and curriculum

Qualifications: Educated to Master’s Degree level or demonstrate appropriate combination of Bachelor’s Degree and relevant experience.

Experience:1-3 years

Please note: Candidates who do not have experience with Education Sector, kindly do not apply.